Frequently Asked Questions

We’ve sat through hundreds of hours of therapy as clients and have often thought that it would be really helpful if we had a way to really put into practice the things that our therapist was teaching us outside of the therapy office and to track how it was working. We wanted to succeed, get better results and heal through therapy but needed a little something more to help us on our journey . . . and so we built Healthy Mind Map!

What is the Purpose of this App?

The app is designed as a between session support tool for individuals working with a therapist to help them engage more effectively outside of therapy. It provides tools for tracking mood and activities, taking assessments, sharing information with health care providers, friends and family, and accessing tools and resources to help them navigate on their mental health journey.

What is the Cost of the App?

The application is free for Health Care Providers and $39.99 per year for a client.

Is my Personal Information Safe on this App?

Yes, your privacy is our priority. All personal data is encrypted and stored securely. We comply with data protection regulations such as GDPR and HIPAA. Your information will never be shared without your consent.

Can I Access a Licensed Therapist through the App?

We do not offer therapy through our application but are focused on supporting all therapists who are working with patients in their mental health journey!

How do I Track my Mood and Mental Health Progress?

You can use our daily mood-tracking feature to log how you’re feeling on a daily basis as well as complete periodic mental health assessments. Additionally you can dig deeper with custom analytics that allow you to compare different activities you are working on against your mood and assessment data.

What are Mindfulness Exercises, and How can they Help me?

Mindfulness exercises, such as guided meditations, breathing exercises, and grounding techniques, help reduce stress and improve mental well-being. You can access these through our resource library.

Can I use this App if I already see a Therapist?

Absolutely! The app is designed specifically with that in mind to enhance the effectiveness of therapy. The app can also be used if you aren’t seeing a therapist but are curious about how the things you are doing are affecting your overall mood and mental health.

Is there a Community or Support Group Feature?

Yes. The app is tailored to allow you to interact with a close support circle and share with them the information that you feel will help them support you in your mental health journey. You have complete control over what anyone in your support circle can see.

What should I do in case of a Mental Health Emergency?

The app is not designed for crisis intervention. In the case of an emergency, please contact your local emergency services or reach out to a mental health crisis hotline immediately. There is an icon in the top right hand corner of the application that allows you to call 911 and 988.

How do I Reset my Password?

You can reset your password by going to the “Forgot Password” option on the login screen. Enter your email address, and we’ll send instructions to reset it.

Can I Delete my Account?

Yes, you can delete your account at any time from the settings menu.

How do I Contact Customer Support?

You can contact our support team by sending an email to info@healthymindmap.com or through the Contact Us page on the website. Our team typically responds within 24-48 hours.

Is this App Suitable for Children or Teens?

The app is designed for users over the age of 13. Parental guidance is recommended for younger users.

How do I sign up to use Healthy Mind Map?

You can sign up by downloading the mobile app in the Google Play or Apple Store. Here is a short video on how to sign up:
https://vimeo.com/1113369940?fl=pl&fe=sh

How to take an Assessment?

Here is a short video on how to take an assignment:
https://vimeo.com/1113387222?fl=pl&fe=sh

What can I do on my Dashboard?

Here is a short video on what you can do on your dashboard:
https://vimeo.com/1113388809?fl=pl&fe=sh

How do I Connect with my Therapist or Health Care Provider?

Here is a short video on how you can connect with your therapist or health care provider:
https://vimeo.com/1113654242?fl=pl&fe=sh

How to add someone to my support circle?

Here is a short video on how to add someone to your support circle:
https://vimeo.com/1113655203?fl=pl&fe=sh

What are Analytics and how do I use them?

Here is a short video on how to use analytics:
https://vimeo.com/1113655717?fl=pl&fe=sh

How do I access and use Resources?

Here is a short video on how to access and use resources:
https://vimeo.com/1113656246?fl=pl&fe=sh

How do I Update my Profile Information?

Here is a short video on how to update profile information:
https://vimeo.com/1113656770?fl=pl&fe=sh

Healthcare Provider App Walk Through

Here is a short video on Healthcare Provider App Walk Through:
https://vimeo.com/1115922605?fl=pl&fe=sh

Ready to Start Feeling More in Control?

Join Healthy Mind Map today. Your first step toward understanding your mental health.

App Store

Google Play

General question

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Why did we build Healthy Mind Map?